An alternative title for this post could be: How users can ruin your day
19/11/25
U: Can we store the user’s passwords in plaintext so I can give them their password if they call the office?
This one took quite a bit of explaining. In the end, I got a thumbs up reaction on Teams, so I think they finally got the point.
17/11/2025
U: How do I delete these entries? I keep getting emails from customers asking me to fix this and I can’t figure out a way to do it.
The big red button wasn’t clear enough for him, unfortunately.
16/11/2025
U: My headphones won’t work. I can’t hear anything and nobody can hear me, and I’m missing my meeting!
Their headphones weren’t plugged in.